124 rooms are located on 21 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a childcare service, room service, a laundry service, a coin-operated laundry and a page service. Complimentary newspapers are available.